IT Support
Preparing for your success
provide best IT solutions.
IT support comprises procedures intended to maintain failsafe IT workflows and reduce IT costs.
Mahad’s IT support services are backed with 14 years of experience in help desk and application support and include IT help desk, Network Operations Center (NOC) and software support to guarantee superior user experience and on-the-go improvement of your IT processes.
IT Support
IT support comprises procedures intended to maintain failsafe IT workflows and reduce IT costs.
IT Help Desk
White-label cooperation is possible.L1, L2, L3 support for enterprises, software companies and MSPs.Introduction of efficient SOPs and ITSM processes. Resolution of reported incidents. User satisfaction rate management. Knowledge base maintenance. Regular reporting.
Network Operations Center
Preventive monitoring of IT network with L2, L3 support.NOC setup and introduction of efficient workflows and policies. 24x7 network monitoring, health checks, incident resolution. Regular reporting.
Application Support
L1, L2, L3 support and proactive improvement of your cloud or on-premises application, including:Monitoring, testing, code reviews. Configuring, hot fixes, code changes. Cloud consumption optimization. User satisfaction rate management. Regular reporting.
Full IT Support
Comprehensive support of your IT infrastructure, including:IT help desk. Network Operations Center. Software support.
Domain & Hosting Service
Whether bringing new amazing products and services to market discovering new ways to make mature products.
Graphics Design
Whether bringing new amazing products and services to market discovering new ways to make mature products.
Pricing and plan
Choose Your Best Plan
- 30 Days Trial Features
- Synced To Cloud Database
- 10 Hours Of Support
- Social Media Integration
- Unlimited Features
- 30 Days Trial Features
- Synced To Cloud Database
- 10 Hours Of Support
- Social Media Integration
- Unlimited Features
- 30 Days Trial Features
- Synced To Cloud Database
- 10 Hours Of Support
- Social Media Integration
- Unlimited Features
